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Please read the FAQ and use support form to contact our Support Service if you have additional questions or problems.
1. What is Advanced Task Scheduler?
Advanced Task Scheduler is a powerful cost-effective tool to schedule running of applications, batch files, popup messages, alarms and much more.
Tasks can be set to run once or every second, minute, hour, day, week, month, year, etc. or by such events as hot key, computer idle and so on.
2. Where can I get it?
You can download it from our web site: www.advscheduler.com/download.html.
3. How do I register?
Please read more information about Advanced Task Scheduler registration at http://www.advscheduler.com/purchase.html.
4. Can Advanced Task Scheduler close a running application?
Yes. Advanced Task Scheduler can close an application by sending it a close signal
or kill an application without giving it a chance to save data.
5. How do I backup Advanced Task Scheduler settings and/or copy them to another computer?
You can backup your Advanced Task Scheduler settings and task list by Export and
Import commands from File menu.
Alternatively, you can backup Advanced Task Scheduler settings and task list by
creating a backup copy of Advanced Task Scheduler registry key:
HKEY_CURRENT_USER\Software\Southsoftware\AdvScheduler (settings for current
user) and HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvScheduler (settings for all users). For Professional Edition:
HKEY_CURRENT_USER\Software\Southsoftware\AdvSchedulerPro (settings for current user) and
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvSchedulerPro (settings for all users). For Network Edition:
HKEY_CURRENT_USER\Software\Southsoftware\AdvSchedulerNet (settings for current user) and
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvSchedulerNet (settings for all users).
Professional and Network Editions: If you're storing your settings in a
folder you need to copy the settings.ini, tasklist.ini and templog.ini files as
well. Note: Do not forget to exit Advanced Task Scheduler and stop its service before
exporting/importing setting to/from registry/files.
Advanced Task Scheduler 1.x: Advanced Task Scheduler keeps all its settings in one key in the
system registry. In order to save Advanced Task Scheduler settings to an importable file you need to start some
registry editor such as REGEDIT and to export registry settings from HKEY_CURRENT_USER\Software\Southsoftware\Scheduler
key to a file. After you'll need to restore Advanced Task Scheduler settings you must open registry editor again and import settings exported earlier.
If you are running Advanced Task Scheduler as service, we recommend to export the following key as well:
HKEY_USERS\.DEFAULT\Software\Southsoftware\Scheduler.
Do not forget to exit Advanced Task Scheduler and stop its service before
exporting/importing registry settings.
6. Why Advanced Task Scheduler doesn't display help correctly?
If you do not have Internet Explorer 5 or higher, you may need hhupd.exe to use the Html Help feature.
7. Why program does not start with message "Cannot find import; DLL may be missing, corrupt or wrong version. File: WS2_32.dll"?
Windows Sockets 1.1 or later must be installed on your computer.
You can download W95 Winsock Upgrade (963 KB) from Microsoft server:
http://www.microsoft.com/windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/Default.asp.
Or from our server: http://www.southsoftware.com/W95ws2setup.exe.
8. Why program does not start with message "Your system has old version of Common Controls Library (ComCtl32.dll)."?
ComCtl 5.80 or later must be installed on your computer.
You can download Platform SDK Comctl32 Redistributables (499 KB) from Microsoft server:
http://www.microsoft.com/downloads/details.aspx?familyid=CB2CF3A2-8025-4E8F-8511-9B476A8D35D2&displaylang=en.
Or from our server: http://www.southsoftware.com/50comupd.exe.
9. How do I correctly reinstall or update Advanced Task Scheduler?
If you downloaded the installation program of latest version of Advanced Task Scheduler from our site, you need simply start it.
It will detect that Advanced Task Scheduler is already installed and will update it, but your preferences, scheduled tasks and registration information will be kept.
Please read question 18 of this FAQ if you are upgrading from Advanced Task Scheduler 1.x to newer versions.
10. Is there any way to capture output from say a batch file to the scheduler log file?
Advanced Task Scheduler Professional and Network: Use "Launch application" schedule type with
selected "Save stdout to the log" option.
All versions of Advanced Task Scheduler:
You can redirect batch file output to a file by adding
">" or ">>" to shortcut.
Modify you task as follows:
Executable file name:
your_path\file.bat
Command line arguments:
>> output_file
11. I need to schedule a task which uses network resources but all runs end up either "Access Denied" or "File Not Found" error message?
When Advanced Task Scheduler is running as service, it runs under LOCAL SYSTEM account.
Generally, the default service account, LOCAL SYSTEM has full privilege on
the local machine but NO PRIVILEGE on a remote system. So any request to
access a remote resource like your files will fail.
To make it work you can try to specify name and password for an account that has
enough rights to access your remote files in the Task execution account section of the
User account options tab of the Task Properties window.
(Advanced Task Scheduler 1.x: this option is named Run as user
and is located on the Shortcut Properties tab).
Alternatively, if your task uses a remote shared folder you can modify "NullSessionShares" value
in the "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters"
registry key on the REMOTE machine.
See Service Running as System Account Fails Accessing Network topic for more
instructions.
12. How can I store log file or Advanced Task Scheduler settings and task list on a remote machine?
To store log file on a remote machine:
In the text field under "Write log file" in the Options section of the Preferences screen
you need to specify a path to a shared folder on a remote machine (For example:
"\MACHINE\SharedFolder\logfile.log").
To store Advanced Task Scheduler settings and task list on a remote machine:
This feature is available in Professional and Network Editions only. In the text field under "Store
settings and task list in files in the following folder" in the Storage section of the
Preferences screen you need to specify a path to a shared folder on a remote machine
(For example: "\MACHINE\SharedFolder\ScheduledTasks").
When you run Advanced Task Scheduler as service:
When Advanced Task Scheduler is running as service under LOCAL SYSTEM
account, it writes files located on the remote machine successfully when there is a
logged on user, if there is no logged on user, all attempts to write to files will fail. To
avoid such failures you need to change some registry settings on the REMOTE machine
(where your files are located).
See Service Running as System Account Fails Accessing Network topic for more
instructions.
13. Can I start Advanced Task Scheduler service under a predefined user account?
Yes, you can. Simply go to Control Panel | Administrative Tools | Services, double click
Advanced Task Scheduler service and specify user account on the Log On
tab of the Service Properties window.
Advanced Task Scheduler 1.x: Advanced Task Scheduler does not support running
service under a predefined user account, because services are running under separate
secured winstation/desktop, you will not have rights to connect to it if your service runs
under any other account except of LOCAL SYSTEM. If you need to run scheduled task
under a predefined user account, consider use of "Run as user" option.
14. Can I buy Advanced Task Scheduler with PayPal?
Yes, now we accept PayPal. Please follow this link to Advanced Task Scheduler registration form with PayPal:
http://www.advscheduler.com/paypal.html.
15. Can Advanced Task Scheduler wake up my computer from standby/hibernation before starting a task?
Advanced Task Scheduler Professional and Network: Yes, you can select the "Wake up computer
if it is in the standby or hibernate mode when task shall start" option on the
Standby/Hibernate Options tab of the Task Properties window.
Other versions of Advanced Task Scheduler: This feature is not supported.
16. Can I run Advanced Task Scheduler hidden so user has no access to it?
To start Advanced Task Scheduler hidden:
1. Set "dontshowtray" 32-bit DWORD value to 1 in the
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvScheduler or
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvSchedulerPro
(Professional Edition) registry key.
2. Run advscheduler_admin.exe or advscheduler_proadm.exe (Professional Edition). If it is already running, it becomes hidden.
To start Advanced Task Scheduler normally:
1. Set "dontshowtray" 32-bit DWORD value to 0 in the
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvScheduler or
HKEY_LOCAL_MACHINE\Software\Southsoftware\AdvSchedulerPro
(Professional Edition) registry key.
2. Run advscheduler_admin.exe or advscheduler_proadm.exe (Professional Edition). If it is already running, it becomes visible.
17. Does Advanced Task Scheduler support Remote Desktop sessions?
Because of Remote Desktop session is not active console session, scheduled tasks may
not execute successfully for the Remote Desktop user. If you want to execute task when
Remote Desktop user is connected, try the following options:
1. Run task on the hidden desktop on the User Account Options tab on the
Task Properties window - executes task on the hidden desktop regardless of the
currently active user.
2. Start task for each logged on and valid user on the User Account Options tab on
the Task Properties window - executes task for each logged on and valid user
including Remote Desktop users (Professional and Network Editions only).
18. How do I import my task list from Advanced Task Scheduler 1.x to newer versions of Advanced Task Scheduler?
Advanced Task Scheduler does not import task list from version 1.x automatically.
You have to use Export task list command from the File menu of
Advanced Task Scheduler 1.x to export task list to a file, then use Import command
from the File menu of Advanced Task Scheduler to import task list from that file.
19. When my computer wakes up to start a scheduled task it goes back to sleep a
few minutes later. How can I prevent this behavior?
Windows Vista goes back to sleep or hibernate automatically after a specified period of
time if you do not touch the mouse or keyboard. This behavior can be changed as
described in this topic:
System automatically enters sleep after waking from sleep.
20. What is Advanced Task Scheduler Network?
Advanced Task Scheduler Network Edition was designed as client/server application.
Server part performs task scheduling and client part allows managing tasks remotely from any computer on the local network or Internet by secure TCP/IP connection.
Client part does not require registration and can be installed on any Windows version sinse Windows 95, also it runs under Wine on Linux.
21. How many times can I activate Advanced Task Scheduler license?
You can activate Advanced Task Scheduler as many times as you want on the same computer (with the same hardware fingerprint).
The number of different computers where you can activate Advanced Task Scheduler is limited by the number of copies purchased.
If you upgrade some significant parts on your computer, reactivation might be required. In that case please contact our Support Service.
You will be able to reactivate your software automatically in 6 months after last activation.
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