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Please read the FAQ and use support form to contact our Support Service if you have additional questions or problems.
1. What is Advanced Task Scheduler?
Advanced Task Scheduler is a powerful cost-effective tool to schedule running of applications, batch files, popup reminders, alarms and much more. Tasks can be set to run once or every minute, hour, day, week, month, year, at some
period after system started up.
2. Where can I get it?
You can download it from our web site: www.advscheduler.com/download.html.
3. How do I register?
Please read more information about Advanced Task Scheduler registration at http://www.advscheduler.com/purchase.html.
4. Can Advanced Task Scheduler close a running application?
Yes. Advanced Task Scheduler can close an application by sending it a close signal
or kill an application without giving it a chance to save data.
5. How do I backup Advanced Task Scheduler settings and/or copy them to another computer?
Advanced Task Scheduler keeps all its settings in one key in the system registry. In order to save Advanced Task Scheduler settings to an importable file you need to start some registry editor such as REGEDIT and to export registry settings from HKEY_CURRENT_USER\Software\Southsoftware\Scheduler key to a file. After you'll need to restore Advanced Task Scheduler settings you must open registry editor again and import settings exported earlier.
Please remember to stop Advanced Task Scheduler before importing settings and restart it when settings are imported.
If you're running Advanced Task Scheduler as service, please note that Advanced Task Scheduler backups settings to the following key:
HKEY_USERS\.DEFAULT\Software\Southsoftware\Scheduler
so we recommend to use the autoimport command line to avoid any conflicts.
Since version 1.5 build 443 you can use the following command line to import settings:
advscheduler.exe autoimport reg_file_1...regfile_n
where reg_file_1...regfile_n - any number of reg files you exported.
Notes:
1 - If you're running Advanced Task Scheduler as service, you must import settings from the same account as you selected in the "Use scheduled tasks and options configured by the following user when Advanced Task Scheduler is running as service:" option on the Run tab of the Preferences window;
2 - By this command line Advanced Task Scheduler will be stopped and restarted automatically;
3 - All neccessary settings will be deleted and replaced with settings from provided reg files;
4 - This command line uses regedit.exe tool to import setings;
5 - When you run Advanced Task Scheduler with this command line, it returns one of the following exit codes:
0 - Settings are imported successfully;
1 - Operation aborted due to a fatal error;
2 - regedit.exe has not been found on your system;
3 - Invalid argument in the command line;
4 - Couldn't stop service;
5 - Couldn't start service;
6 - Couldn't restart application;
7 - Couldn't create a temporary file;
8 - Couldn't start regedit.exe or it had reported an error.
6. Why Advanced Task Scheduler doesn't display help correctly?
If you do not have Internet Explorer 5 or higher, you may need hhupd.exe to use the Html Help feature.
7. Why program does not start with message "Cannot find import; DLL may be missing, corrupt or wrong version. File: WS2_32.dll"?
Windows Sockets 1.1 or later must be installed on your computer.
You can download W95 Winsock Upgrade (963 KB) from Microsoft server:
http://www.microsoft.com/windows95/downloads/contents/WUAdminTools/S_WUNetworkingTools/W95Sockets2/Default.asp.
Or from our server: http://www.southsoftware.com/W95ws2setup.exe.
8. Why program does not start with message "Your system has old version of Common Controls Library (ComCtl32.dll)."?
ComCtl 5.80 or later must be installed on your computer.
You can download Platform SDK Comctl32 Redistributables (499 KB) from Microsoft server:
http://www.microsoft.com/downloads/details.aspx?familyid=CB2CF3A2-8025-4E8F-8511-9B476A8D35D2&displaylang=en.
Or from our server: http://www.southsoftware.com/50comupd.exe.
9. How do I correctly reinstall or update Advanced Task Scheduler?
If you downloaded the installation program of latest version of Advanced Task Scheduler from our site, you need simply start it. It will detect that Advanced Task Scheduler is already installed and will update it, but your preferences, scheduled tasks and registration information will be kept.
10. Is there any way to capture output from say a batch file to the scheduler log file?
Advanced Task Scheduler does not capture output to the log file.
However you can redirect batch file output to a file by adding
">" or ">>" to shortcut.
Modify you task as follows:
Executable file name:
your_path\file.bat
Command line arguments:
>> output_file
11. I need to schedule a task which uses network resources but all runs end up either "Access Denied" or "File Not Found" error message?
When Advanced Task Scheduler is running as service, it runs under LOCAL SYSTEM account.
Generally, the default service account, LOCAL SYSTEM has full privilege on
the local machine but NO PRIVILEGE on a remote system. So any request to
access a remote resource like your files will fail.
To make it work you can try "Run as user" option. Specify name and password
for an account that has enough rights to access your remote files.
Alternatively, if your task uses a remote shared folder you can modify "NullSessionShares" value
in the "HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\LanmanServer\Parameters"
registry key on the REMOTE machine.
Click here for more instructions.
12. How can I keep log file on a remote machine?
When you run Advanced Task Scheduler as application:
In the text field under "Write log file" on the "Run" tab of "Preferences" screen you
need to specify a path to a shred folder on a remote machine (For example: "\MACHINE\SharedFolder\logfile.log").
When you run Advanced Task Scheduler as service:
Advanced Task Scheduler writes log file located on the remote machine
successfully when there is a logged on user, if there is no
logged on user, log file will be failed to write. To avoid such failures you need to change some registry
settings on the REMOTE machine (where your log file is located).
Click here for more instructions.
13. Can I start Advanced Task Scheduler service under a predefined user account?
Advanced Task Scheduler does not support running service under a predefined user account,
because services are running under separate secured winstation/desktop, you will not have
rights to connect to it if your service runs under any other account except of LOCAL SYSTEM.
If you need to run scheduled task under a predefined user account, consider use of
"Run as user" option.
14. Can I buy Advanced Task Scheduler with PayPal?
Yes, now we accept PayPal. Please follow this link to Advanced Task Scheduler registration form with PayPal:
http://www.advscheduler.com/paypal.html.
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