Frequently Asked Questions

Please read the FAQ and use support form to contact our Support Service if you have additional questions or problems.

  • General Questions
    • 1. What is Advanced Task Scheduler?

      Advanced Task Scheduler is a powerful cost-effective tool to schedule running of applications, batch files, popup messages, alarms and much more. Tasks can be set to run once or every second, minute, hour, day, week, month, year, etc. or by such events as hot key, computer idle and so on.

    • 2. What Advanced Task Scheduler edition is right for me?

      Three versions of Advanced Task Scheduler are available. Advanced Task Scheduler is the simplest of the three and allows users to automate basic tasks. With Advanced Task Scheduler Professional, several actions can be executed one by one in a single task, control statements, such as IF, ELSE, ENDIF, can be used to control actions by conditions during execution. Advanced Task Scheduler Network is a client/server program suitable running tasks on a large-scale network, it can manage tasks on remote servers, running in the background without taking up valuable memory space. You can find feature comparison table here

    • 3. Where can I get it?

      You can download it from our web site:

    • 4. How do I register?

      Please read more information about Advanced Task Scheduler registration at

  • Purchase Questions
    • 47. Is it safe to order online?

      By clicking a purchase link on our web site, you order from our authorized sales agent. They provide you with an order process that is protected via a secure connection so that the data sent to the recipient can only be read by the recipient. Important information such as credit card numbers, addresses, etc. is sent to the recipient securely via the Internet.

    • 48. Can I buy Advanced Task Scheduler with PayPal?

      Yes, now we accept PayPal. Please follow this link to buy Advanced Task Scheduler with PayPal:

    • 49. How to purchase your product and how long will I receive the license code after I complete the purchase?

      Normally, you will receive the activation code by e-mail immediately after your successful purchase. You will also receive a separate message with your login information for our registered user area. The registered user area allows registered users of products to download latest versions of our software, view order information and activation status. If you don't receive your registration information in a timely manner, or if you've lost it, please contact our Support Service.

    • 50. How many times can I activate Advanced Task Scheduler license?

      You can activate Advanced Task Scheduler as many times as you want on the same computer (with the same hardware fingerprint). The number of different computers where you can activate Advanced Task Scheduler is limited by the number of copies purchased.

    • 51. How to reactivate Advanced Task Scheduler, if computer hardware configuration changes?

      If you upgrade some significant parts on your computer, reactivation might be required. In that case please contact our Support Service. You will be able to reactivate your software automatically in 6 months after last activation.

    • 52. What happens when my Updates and Support subscription expires?

      When your Updates and Support subscription expires, your installed software will continue to work, you will be able to activate it in case of reinstallation, with your login information for our registered user area, you will be able to download the latest version that is available for your subscription (the version that was release before your Updates and Support subscription expired). However, you will not be able to upgrade to the newer version and you will receive only limited support.

    • 53. How to renew Updates and Support subscription?

      To renew your Updates and Support subscription, please login into our registered user area and click on one of the renew links. We provide a 50% renewal discount for registered users. If you are renewing a subscription that is not expired, new subscription will extended your existing subscription for the selected period, if your existing subscription is expired, your new subscription will start from the day of renewal. If you can't use our registered user area, please contact our Support Service.

Categories: FAQ

7 responses to “Frequently Asked Questions”

  1. MikeD says:

    I am using the trial version at the moment and I would like to use the schedule option as described in faq number 37 but I cannot find the “run period options” in the scheduler. can anyone help

    • Southsoftware says:

      This option is available in Advanced Task Scheduler Professional and Network editions. You should select the “Run daily” schedule type, then click the “Modify” button in the “TIME IN DAY” options, select “Run minutely” and find the “Run in period” options in the appeared window.

  2. Stevenlyn says:

    I am facing issues on Windows Task Scheduler where all the application task has been removed after windows Update (windows 7 or Windows 10).

    Therefore, I would like to know is the Adv Task Scheduler will face the same when windows update?

    • Southsoftware says:

      Windows Updates should not affect Advanced Task Scheduler at all. Advanced Task Scheduler does not depend on Windows Task Scheduler and does not interact with it in any way.

  3. Vyone23 says:

    I am facing an issue create when add new task to run my program. If I set all configuration as normal the task run
    well. But if I set to “run task in hidden desktop” the program was freeze and show “The requested resource is in use”.
    For your information, my program did not need any input from the user. Any solution?

    As this matter is urgent, I would appreciate a reply as soon as possible.

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